Terms of Service

1. Agreement to Terms

By using our website and placing an order, you agree to these Terms of Service.

2. Dropshipping and fulfilment

Lunare Ofc operates using a dropshipping model. Products may be shipped directly from international suppliers.
Delivery times vary depending on supplier and customs.

3. Orders and acceptance

All orders are subject to acceptance and availability. We may cancel orders due to:

Out-of-stock items

Pricing errors

Fraud prevention

Incorrect shipping information

4. Pricing and payment

Prices are displayed in GBP (£).
Payment is processed securely via Shopify Payments, PayPal, or other payment providers.
We do not store your payment card details.

5. Shipping and customs

Shipping times and costs are outlined in our Shipping Policy.
Customers are responsible for any customs charges or VAT if applicable.

6. Returns and refunds

Returns and refunds are handled according to our Returns Policy.

7. Intellectual property

All content on this site (text, images, logos) is owned by Lunare Ofc or its partners.
You may not reuse content without permission.

8. Limitation of liability

Lunare Ofc is not liable for:

Indirect losses

Delays due to customs or shipping carriers

Loss of profit or data

9. Governing law